Online Help Manual:


Changing Passwords for Control Panel, FTP, FrontPage and Email Accounts

When your website is initially setup you are provided with a password to access your account.

To change your password click on the Change Password option and follow the instructions. When changing your password, you need to choose a password with at least 6 characters but with not more than 8 characters.

NOTE: The system is setup to detect easy passwords.
It will not allow you to change your password unless you use a mixture of numeric and alphabetic characters.

When you change your password for accessing your Control Panel you are also changing your password for your FTP and FrontPage access, therefore you will need to change the password inside your FTP/FrontPage programs. You are also changing the password for your default email account (see changing email passwords below).

If you are unable to access your Control Panel because you've lost your password, you will need to submit a Technical Support Request form and provide us with a new password.
Passwords are one way encrypted, therefore, we cannot access your password but can overwrite it.

Changing Passwords for Email Accounts

The password for your root (default) email account is the same as the password you use to access your account via your control panel or through FTP and FrontPage.

To change the password for all other email accounts enter your control panel and click on Add/Remove Accounts You will then see the option to change password to the right of each email account.

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