Online Help Manual:


Using Web Based Email:

This feature allows you to retrieve your email from any computer by logging into your control panel.

To access this Web Mail, log into your control panel and click on Read Web Mail
You can also access this feature directly from your browser by entering your URL followed by /webmail/ For example, if your domain is, you would enter remember to use the trailing / 

The first time you enter Webmail a screen will pop up asking you to answer some simple questions that will configure the program for your use. After saving your answers, the Webmail program will start and you'll be taken to the screen that shows your Inbox.

Please Note: When you access Webmail from the welcome screen in your control panel, you will only be able to receive email sent to your default address. If you would like to check messages for a different email address you will need to access Webmail from the Add/Remove Accounts menu or by accessing Webmail directly from your browser by entering the following URL:

When you are prompted for username and password make sure you enter the full username and the password of the email account you wish to check email for.

Using Webmail

At the top of the screen you will find control panel icons as shown in the graphic below.

Click on icons shown here for an overview of each tool:

Compose New MessageRefreshUser PreferencesAddress BookFoldersEmpty TrashMove to Folder

Compose New Message

Choosing this option will open a screen for creating a new email message. The default information you entered in the configuration (the answers to the questions the program asked when you first started it) will appear in the correct boxes, so you only have to fill in two boxes: the email address of the person you want to send your message to, and the subject line.

Additional Options Include:

This means Carbon Copy. Add additional addresses here if you want to send a copy of the email to more than one person. Separate addresses with a comma, but do not add a space between them:,,

This means Blind Carbon Copy. When you use the Carbon Copy option above, all the email addresses you entered will appear in the header of each recipient's message. You may not want all the addresses to show in the headers, either because you don't want the main recipient to know you are sending copies to others, or because you don't want to publish everyone's email address without their permission. If you don't want the email addresses to show, place them in the BCC box instead of the CC box. Add them the same way as before, separated by commas but without any spaces between.

You can attach a file to your email message by clicking on the Browse button and choosing the file that you want to send. However, remember that many of the files on your computer are quite large in comparison to email messages. If the file is too big, the recipient's ISP my reject it, or the recipient may choose not to open it due to excessive download time.

You can add a signature to your your message by simply replacing the NeoMail message with one of your own. A signature is a short message that appears at the end of every email you send. Links can be added to your signature by typing the full URL. For example:

Visit my site at

This will appear in the recipient's email as:
Visit my site at

Recipients will be able to visit your site by clicking on the link.

NOTE: Do not use anchor tags. Just type the URL as illustrated above. Some older email programs can't translate clickable links. The recipient will be able to visit your site by using copy and paste to place the URL into their browser.

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This button refreshes your window and activates any changes you have made.

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User Preferences

This option allows you to make changes to the preferences you entered when you accessed the program for the first time. Simply make any changes you want, then click on the Save button at the bottom of the page.

NOTE: If you decide not to make any changes at this time, click the Cancel button at the bottom of the page rather than using your browser's back button.

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Address Book

Click on this button to add entries to your Address Book. The address book provides you with a quick way to send email. Just click on the Address Book icon and a list of names with email addresses will appear. Click on the email address of the person you wish to send a message to and a new email message window will appear with their address already filled in.

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This tool allows you to add folders to your NeoMail program so you can more easily organize your messages. For example, you may want to add a folder named Work and place all your work-related messages there.

When you click on the button, a box will appear where you can type a name for the new folder. Click on Add, then click the Back button on your browser a couple of times to get back to the main window. Then click the Refresh button and the new folder name will appear in the drop down list of folders at the top of the NeoMail screen.

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Empty Trash

This button empties the holding file where messages you have deleted are kept. It's a good idea to always empty this file before you close NeoMail.

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Move to Folder

This tool allows you to move a message to any folder. Just choose the folder you prefer from the drop down menu and click the MOVE button. To access messages in a given folder, choose the folder name in the drop down menu at the top left of the NeoMail screen.

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